Fields Data Recovery Singapore relates to Fields Associates Limited complies with the Personal Data Protection Act 2012 of Singapore (“PDPA”) in respect of any personal data collected, used or disclosed relating to individuals in Singapore.
Fields Associates Limited is dedicated to protecting your privacy and will use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998. We collect, use and disclose personal data for purposes that a reasonable person would consider appropriate in the circumstances, including but not limited to:
- processing orders and providing data recovery services;
- communicating with you in relation to the services requested;
- billing, payment processing and accounting
- improving our services and customer experience; and
- complying with legal and regulatory obligations.
Personal data will not be used for any new purpose unless we have obtained your consent or are otherwise permitted under the PDPA.
Representatives of Fields Associates Limited will only contact you in relation to the services that you have purchased or in order to discuss related services which we believe may be of interest to you. We will only send you marketing or promotional communications where you have provided your consent, or where such communication is otherwise permitted under the PDPA.
You may withdraw your consent to receive marketing communications at any time by contacting us using the details set out below, and such withdrawal will not affect the provision of services already requested.
We do not disclose personal data to third parties except where:
- such disclosure is necessary to provide the services requested.
- you have provided consent; or
- such disclosure is required or permitted under applicable law.
Where third parties process personal data on our behalf, we will take reasonable steps to ensure that they provide a standard of protection comparable to that required under the PDPA. The information that we collect from you will be used solely in order to fulfil your order and will not be passed on to any third parties. Any correspondence that we may send to you will relate solely to the fulfilment of the service that you have purchased or the improvement of it.
We will retain personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required for legal or business purposes.
When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it in accordance with the PDPA. You should ensure that you retain a copy of any document that you send us in case you require them in the future.
- Your name;
- Your address;
- Your phone number;
- Your email address; and
- Your credit/debit card details.*
*All transactions are handled by Worldpay Limited and Fields Associates Limited will never retain any information past the point of sale.
Fields Associates Limited is dedicated to ensuring that all of the information that we hold in relation to our customers is accurate and up to date. You may request access to, or correction of, your personal data in our possession or control by contacting us using the details below. We will respond to such requests within a reasonable time and in accordance with the requirements of the PDPA. Where permitted under law, we may charge a reasonable administrative fee for access requests.
Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the recipient provides a standard of protection comparable to that required under the PDPA, in accordance with the Personal Data Protection Act 2012.
We implement reasonable administrative, technical and physical safeguards to protect personal data in our possession or control from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
When you visit or interact with our site, we may use ‘cookies’ in order to store information to provide you with a faster, safer and better experience as well as for advertising purposes. Cookies can be disabled or removed by tools that are available in most commercial browsers.
You may withdraw your consent for the collection, use or disclosure of your personal data at any time by contacting us. Upon receipt of such a request, we will inform you of the likely consequences and cease such collection, use or disclosure unless permitted or required by law.
For any questions, requests or complaints relating to personal data protection, please contact our Data Protection Officer at: support@fields-data-recovery.co.uk
Cookies
What are cookies?
Like the vast majority of websites, we use small data files that are placed onto your devices (computer, tablet, mobile phone etc.) which allow us to record specific types of information whenever you visit and interact with our website.
These files are used in order to help you better navigate through the pages of our website, to remember your individual preferences, to track information about your visits and, ultimately, in order to improve your overall experience. Additionally, these files can be used in order to ensure that the adverts that you see online are more likely to be of interest to you.
We use cookies and similar technologies to operate our website, analyse usage and improve user experience.
Where cookies collect personal data beyond what is reasonably necessary for website functionality, your consent will be obtained in accordance with the PDPA. You may disable cookies through your browser settings, although this may affect website functionality.
Types of Cookie
Persistent Cookies
These cookies will remain present on a device for a length of time specified within the cookie itself. These cookies remember a user’s individual preferences and restore them when the user revisits the relevant website.
Session Cookies
Also known as persistent cookies, these files allow websites to recall which pages you have visited and what information you may have entered in order to ensure that you do not need to enter it again and that you may move from page to page as quickly as possible.
Sessions cookies are entirely temporary and are removed from devices as soon as a browsing sessions ends.
Essential Cookies
These cookies are essential as they keep our website functional and enable us to provide clients with the services that they have purchased from us. As these cookies are essential to the functionality of our website, we are not required to collect your consent to place them on your device and, by using our website, you consent to these files being placed on your device/s.
These cookies are used to ensure that our site is functional and that we may provide clients with the services that they have purchased only. These cookies provide no information to any third parties, do not track behaviour and are not used to serve adverts or any other content on users of our site. Performance Cookies
Performance cookies collect anonymous information on how people use our website which we, in turn, use in order to improve our website and services. Examples of this may include which pages of our site are visited the most frequently or to test different versions of our site. All of the information that is collected through these cookies is entirely anonymous and cannot be used in order to identify individual visitors.
In particular, Fields Associates Limited uses cookies supplied to us by Google that are designed to enable us to utilise its Analytics tool. These are as follows:
- __utma
- __utmt
- __utmb
- __utmc
- __utmz
- __utmv
Each of these cookies collects information about how visitors use our site. We use this information in order to compile reports and help us make improvements to our site. The cookies listed above collect information in an anonymous form; including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Please click here to view Google Analytics Privacy Policy and here to learn how to opt out of Google Analytics.
Advertising Cookies
Fields Associates Limited uses remarketing cookies provided by Google AdWords and Google subsidiary Doubleclick in order to trigger adverts concerning products and/or services which are likely to be of interest to you on numerous websites. These cookies are placed on your machine when you visit our website and neither identify you nor provide any individual or website access to your device/s. Should you wish to do so, you may opt out of Google’s and its subsidiaries’ remarketing cookies here.
Fields Associates uses the following cookies in order to trigger adverts offering goods/services that may be of interest to you:
- NID
- PREF
- SID
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